Privacy Policy — How 999tt Protects Your Data
At 999tt, your privacy is a core commitment — not an afterthought. This Privacy Policy explains exactly what personal information we collect from players in Bangladesh, how we use and store it, who we may share it with, and what rights you hold over your own data. Please read this document carefully before registering your account.
Six Privacy Principles We Live By
999tt handles your personal data according to six foundational principles that guide every decision we make about data collection, storage, and use.
We collect only the personal data that is strictly necessary to operate the 999tt platform, verify player identities, process payments, and comply with our legal obligations. We do not collect data speculatively or for purposes beyond what is stated in this policy.
All data transmitted between your device and 999tt is protected by SSL/TLS encryption. Sensitive data such as payment details and identification documents is stored using industry-standard encryption protocols. Access to personal data is strictly controlled and limited to authorised personnel only.
999tt does not sell, rent, or trade your personal data to third-party marketing companies. Any data shared with third parties is limited to what is necessary for the operation of the platform — such as payment processors and identity verification providers — and is governed by strict data-sharing agreements.
We believe you have a right to know exactly what data we hold about you. This Privacy Policy is written in plain English and describes every major category of data we collect. If you have questions about specific data practices, our support team is available to answer them directly.
You have clear rights over your personal data, including the right to access, correct, or request deletion of your information. 999tt respects these rights and provides a clear process for exercising them. All rights requests are handled by our dedicated support team within a reasonable timeframe.
We do not retain personal data indefinitely. Data is held only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Once the retention period expires, data is securely deleted or anonymised.
Information We Collect
When you register and use the 999tt platform, we collect several categories of personal information. The scope of data collected depends on the services you access and the actions you take on the platform. Below is a detailed breakdown of each category of data we may collect.
Registration & Identity Data
When you create a 999tt account, we collect your full legal name, date of birth, email address, and a Bangladesh-registered mobile number. This information is required to create and maintain your account, verify your identity, and communicate with you about your account activity. If you are required to complete identity verification (KYC), we will also collect a copy of a government-issued identification document — such as your National ID card or passport — along with proof of address.
Financial & Transaction Data
To process deposits and withdrawals, we collect transaction data including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or other accepted methods), the transaction amount in Bangladeshi Taka (BDT), and the date and time of each transaction. We do not store full payment account credentials — only the reference identifiers required for reconciliation and AML compliance purposes.
Technical & Usage Data
We automatically collect certain technical data when you access 999tt, including your IP address, device type, operating system, browser type and version, screen resolution, and the pages or game sessions you interact with. This technical data helps us optimise platform performance, detect suspicious activity, and improve the overall user experience for players accessing 999tt from Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh.
Communications Data
If you contact our support team via Live Chat or email at [email protected], we retain a record of that correspondence. This includes the content of your messages, your contact details, and the resolution of any support case. These records help us maintain service quality, resolve disputes, and train our support staff.
Responsible Gaming Data
If you set deposit limits, activate a cooling-off period, or request self-exclusion through 999tt's responsible gaming tools, we record those preferences and restrictions. This data is used to enforce the protections you have chosen and is never used for marketing or profiling purposes.
| Data Categories at a Glance | |
|---|---|
| Identity | Name, DOB, NID/Passport |
| Contact | Email, Mobile (BD) |
| Financial | Transaction refs, amounts |
| Technical | IP, device, browser |
| Behavioural | Pages visited, games played |
| Support | Live Chat / email records |
| RG Prefs | Limits, exclusions |
How We Use Your Data
999tt uses the personal data we collect for specific, defined purposes. We do not process your data in ways that are incompatible with these stated purposes. The primary purposes for which we use your data are as follows:
Account Management & Service Delivery
Your registration data is used to create and maintain your player account, authenticate your identity at each login, manage your account preferences, and deliver the full range of 999tt's gaming and betting services to you. Without this data, we cannot operate your account.
Payment Processing
Transaction data is used to process your deposit and withdrawal requests, reconcile account balances, and investigate any payment disputes or discrepancies. We share the minimum necessary financial data with our payment processing partners — such as bKash, Nagad, and banking institutions — solely to execute your requested transactions.
Identity Verification & Fraud Prevention
We use identity data, device data, and behavioural patterns to verify that you meet our eligibility requirements, to detect and prevent fraudulent activity, money laundering, and multi-accounting, and to comply with our anti-money-laundering (AML) obligations. This processing is a legal necessity and cannot be opted out of while maintaining an active 999tt account.
Responsible Gaming Enforcement
Your responsible gaming preferences — including deposit limits, time-out periods, and self-exclusion status — are used exclusively to enforce those protections and ensure that the restrictions you have set are respected across the platform. We may also use behavioural data to identify patterns indicative of problem gambling and, where appropriate, proactively reach out to affected players with responsible gaming resources.
Customer Support
Communications data is used to respond to your support enquiries, resolve account issues, and maintain a record of disputes and their resolutions. Support records are retained for a minimum of two years to enable follow-up and quality assurance.
Platform Improvement
Aggregated and anonymised technical and usage data is used to analyse platform performance, identify areas for improvement, and develop new features. This analysis does not involve individual profiling and is conducted at an aggregate level only.
Marketing Communications
With your explicit consent at the point of registration, we may send you promotional communications about bonus offers, new games, seasonal promotions relevant to Bangladesh (such as BPL season offers or Eid special promotions), and platform updates. You may withdraw your consent to marketing communications at any time by contacting support at [email protected] or by updating your account notification preferences. Withdrawal of marketing consent does not affect the processing of your data for service delivery, verification, or legal compliance purposes.
Data Sharing & Third Parties
999tt does not sell your personal data to any third party. We share personal data with external parties only in limited circumstances and only to the extent necessary to deliver our services or meet our legal obligations. Below is a full description of the categories of third parties with whom we may share data.
Payment Service Providers
To process deposits and withdrawals, we share necessary transaction data with your chosen payment service provider. This includes mobile financial service providers such as bKash, Nagad, Rocket, and Upay, as well as banking partners including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These providers receive only the minimum data necessary to execute the specific transaction and are contractually bound to use that data solely for payment processing purposes.
Identity Verification Providers
To fulfil our KYC obligations, we may share identity documents and associated personal data with third-party identity verification service providers. These providers verify the authenticity of submitted documents and cross-reference personal data against relevant databases. All such providers are required to maintain data security standards equivalent to or exceeding those of 999tt.
Game Technology Providers
The casino games and sportsbook functionality on 999tt are powered by third-party game studios and platform providers, including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe, among others. These providers may receive limited session data — such as your player ID and game session details — for the purpose of operating the game, calculating payouts, and providing fair-play auditing. They do not receive your full identity or payment data.
Legal & Regulatory Authorities
999tt may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law or in response to a valid legal request. We will only disclose the minimum data necessary to satisfy the legal obligation and will notify you of any such disclosure where we are legally permitted to do so.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of some or all of 999tt's assets, personal data held by 999tt may be transferred to the successor entity as part of that transaction. In such circumstances, we will endeavour to provide reasonable notice to affected players and ensure that the receiving entity agrees to honour the terms of this Privacy Policy.
| Third Party Type | Data Shared |
|---|---|
| Payment providers | Transaction refs, amounts |
| KYC providers | ID documents, name, DOB |
| Game studios | Player ID, session data |
| Legal authorities | As required by law |
| Business successors | Account data (on transfer) |
Data Retention & Security
How Long We Keep Your Data
999tt retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
- Account and identity data: Retained for the duration of your account's active status, plus a minimum of five years after account closure to meet AML and financial record-keeping obligations.
- Transaction data: Retained for a minimum of five years from the date of each transaction in accordance with financial record-keeping requirements.
- Support communications: Retained for a minimum of two years from the date of the last support interaction.
- Technical and usage data: Retained in aggregated, anonymised form for up to 24 months for platform analytics purposes. Raw IP logs are retained for a maximum of 90 days.
- Responsible gaming records: Deposit limits, self-exclusion records, and cooling-off preferences are retained for the duration of the restriction plus five years, to prevent circumvention through account re-registration.
- Marketing consent records: Retained until you withdraw consent, plus 12 months thereafter as a record of the consent state.
How We Secure Your Data
999tt implements a layered security approach to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:
- SSL/TLS encryption for all data in transit between your device and 999tt servers.
- Encryption at rest for sensitive data fields including passwords (hashed using industry-standard algorithms), identity document copies, and financial reference data.
- Role-based access controls that restrict access to personal data to only those members of staff whose job function requires it.
- Regular security audits and penetration testing of the 999tt platform infrastructure.
- Incident response procedures to identify, contain, and notify affected parties of any data breach in a timely manner.
While 999tt takes every reasonable technical and organisational measure to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players without undue delay.
| Data Type | Retention Period |
|---|---|
| Account & Identity | Account life + 5 years |
| Transactions | 5 years from transaction |
| Support Records | 2 years from last contact |
| IP / Technical Logs | 90 days (raw) |
| RG Records | Restriction period + 5 years |
| Marketing Consent | Withdrawal date + 12 months |
Your Privacy Rights
As a 999tt player, you hold meaningful rights over your personal data. We are committed to making it straightforward to exercise these rights. Below is a full description of each right and how to invoke it.
You have the right to request a copy of all personal data that 999tt holds about you. We will provide this in a structured, readable format within a reasonable timeframe following a verified request submitted to [email protected].
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. You can update most account details directly through your account settings, or contact our support team for assistance with documents and identity records.
You may request the deletion of your personal data. This right is subject to limitations — where retention is required by law (for example, AML and financial record-keeping obligations), we cannot erase data before the statutory retention period expires. We will clearly explain any such limitations when responding to an erasure request.
In certain circumstances — for example, while you dispute the accuracy of data we hold — you have the right to request that we restrict the processing of your personal data. During a restriction period, we will only process your data with your consent or for the establishment or defence of legal claims.
Where processing is carried out on the basis of your consent or for contract performance, you have the right to receive your personal data in a machine-readable format that allows you to transfer it to another service provider if you choose to do so.
You have an absolute right to object to the processing of your personal data for direct marketing purposes at any time. To opt out of marketing communications, contact our support team at [email protected] or update your notification preferences in your account dashboard.
How to Submit a Rights Request
To exercise any of the rights described above, contact the 999tt support team via Live Chat or by emailing [email protected] with the subject line "Privacy Rights Request". Please include your full name, registered email address, and a description of the right you wish to exercise. We may ask for identity verification before processing your request to ensure we are acting on a genuine request from the account holder.
Children & Minors
The 999tt platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from any person under the age of 18. Our registration process includes mandatory age declaration and is supported by identity verification procedures designed to identify and reject under-age registration attempts.
If 999tt becomes aware — through any means, including a report from a parent or guardian — that a registered account is held by a person under the age of 18, we will immediately suspend that account, delete all associated personal data that is not required to be retained for legal compliance purposes, and return any deposited real-money balance to the originating payment method.
Parents and guardians who believe a minor may have accessed or registered on the 999tt platform are encouraged to contact our support team immediately at [email protected]. We treat all such reports with the utmost seriousness and will investigate and take appropriate action without delay.
We also recommend that adults sharing devices with minors make use of device-level parental controls and browser-based content filters to prevent access to online gambling platforms. 999tt supports responsible use of such tools and is committed to doing everything within our platform's capacity to prevent under-age access.
Policy Updates & Contact
Changes to This Privacy Policy
999tt reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, we will notify registered players via email to the address on record with their account, or via an in-platform notification on next login. The revised policy will always be accessible at https://999tt.club/privacy-policy.
The "Last updated" date at the top of this page reflects when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the 999tt platform following notification of a policy change constitutes your acceptance of the revised terms.
How to Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy, the data we hold about you, or our data handling practices, please contact our support team using one of the following channels:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 directly on the 999tt platform
- Support hours: Bangladesh Standard Time (UTC+6)
We are committed to addressing all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you retain the right to escalate your complaint through appropriate legal channels in your jurisdiction.
Ready to Play at 999tt?
Now that you understand how 999tt protects your personal data, explore our full range of casino games, live cricket betting, and slot titles — all on a secure, fair-play platform built for Bangladesh players.
18+ Only. Please gamble responsibly. If gambling becomes a problem, seek help immediately.